FAQs and Support
Verification Process
Wildfire CityPages uses a simple mailed verification system to confirm that members are real people living in (or closely tied to) our covered communities. This helps keep discussions local, trustworthy, and free of spam or outside interference.
How verification works
- Sign up or request access – When you create an account or ask to join discussions, you provide your full name and mailing address.
- We mail you a unique code – A postcard with a one-time verification code is sent to the address you provided. Delivery typically takes 3–7 business days (standard U.S. mail).
- Enter the code – Log in and enter the code exactly as shown. Once confirmed, your account is fully verified.
- Start participating – You can now post, reply, add events, and see real names in discussions.
Why we verify by mail Email or phone verification can be faked or bought in bulk. Mailing a physical code ensures you’re a real local resident. It’s a small step that makes a big difference in trust and quality.
Common questions
- I didn’t receive my code. Check your mail (including spam/junk for any email updates). Codes usually arrive within a week. If it’s been longer, contact support@wildfire.net with your name and address.
- I moved or entered the wrong address. Log in and update your address in your account settings, then request a new code.
- I have a P.O. Box. That’s fine — we can mail to P.O. Boxes.
- I live in multiple communities. After initial verification, you can request additional cities from your account page.
Verification is a one-time process. Once complete, you’re set for full access across all CityPages features.
Thank you for helping keep our community real and local!
